DB Group

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

We are looking for you as a Head of DC Operations Emea (f/m/d) in Frankfurt for DB Schenker AG.

Your Tasks: 

• You will oversee logistics operations for data centers across the EMEA region, ensuring alignment with customer SLAs and program deliverables
• This strategic leadership role involves managing a regional team, addressing escalations, implementing improvements, and driving operational excellence
• You are pivotal in fostering a culture of continuous improvement, cost reduction, and safety compliance, with a strong focus on customer satisfaction
• You act as the primary escalation point for operational issues, addressing management escalations and crises in accordance with established escalation protocols
• You conduct regular feedback sessions with local operations to capture bottom-up innovation, enhancing operational efficiencies and standardize processes and implement best practices to optimizw warehouse operations across the region
• You promote a culture of safety and operational integrity, aligning with both company and customer standards
• You generate and deliver weekly, monthly, and quarterly reports on operational KPIs, tracking and analyzing performance across locations and support forecasting activities by developing and managing budgets for regional data center logistics operations
• You act as the primary contact for the customer, ensuring alignment with their evolving needs and maintaining a high standard of service

Your profile: 

• You have a Bachelor’s degree ideally in logistics, supply chain management, business administration, or a related field. 
• You already gained several years of experience in logistics management, operational leadership, and driving continuous improvement
• You bring proven experience in manage a large, regionally dispersed team in a dynamic, fast-paced environment
• You have strong leadership problem-solving, and crisis management skills paired with excellent communication skills with proven experience in customer relationship management
• Knowledge of EMEA-specific logistics regulations and industry best practices 
• You have the willingness and ability to travel frequently within the EMEA region