DB Group

 We are searching for an Account Manager:

• with a track record in sales and account management
• with knowledge about the network of DB Schenker and our products
• who is able to solve complex tasks around the existing and future business of the customers
• who is strategically thinking and able to create a growth story with the well-known brands in his/her portfolio

• Tasks and Expectations:

  • In charge of managing and developing the relationships and the business with assigned accounts in the region.  
  • Responsible for revenue and volume growth of the accounts across all products of DB Schenker, based on very professional interaction with the senior management on customer side.
  • Understand the opportunities with the accounts and prepare annual planning for the budget
  • Manage the Accounts Receivables of the customers.
  • Ensure that operational challenges are solved, so that DB Schenker is perceived as reliable global player both in regard to physical flow of goods and flow of information.
  • Ensure that operational setups like control towers, EDI connections and data reports are designed in the most efficient way.
  • Run MBRs and QBRs with the customers by aligning the internal stakeholders properly
  • Support the implementation of new business in Air, Ocean, Land and Contract Logistics
  • Cooperate intensely with Corporate Account Managers to ensure strong and permanent alignment on business opportunities, operational processes, and communication towards the customers

 Knowledge and Skills Required:

• Experience with the Chinese culture preferred
• Strong strategic vision is required to establish account strategy and direction, including developing a target picture for future business with the account, developing strategies and actions required to achieve the targets
• Exceptional relationship management & communication skills to enable planning & budgeting, organizing & staffing, controlling & problem-solving Proactive behavior towards the customers and internal stakeholders
• Project management experience beneficial
• Financial and process analytical skills desirable
• Ability to work effectively in a customer driven deadline environment
• Ability to work in a cross-functional, matrix & virtual environment

• Previous Experience and Qualifications:

  • Minimum 3 years experience in the logistics industry and in a sales environment
  • Knowledge and understanding of international logistics operations across multiple modes

• Other Information:

  • The position requires travel, domestically and mostly internationally, inter-cultural competence & global thinking
  • Language skills – fluency in English (written and spoken), Mandarin very beneficial