DB Group

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

To handle all export queries 

 To liaise with shipper for collection arrangement and other export matters 

 To liaise with sales and destination office for air approval and rates establishment 

 To liaise with finance team, for shipment with COD payment or customer accounts that exceeded the credit limit. 

 To liaise with Vendor Management to organize collection 

 To liaise with the Air freight planner for flight schedule 

 To liaise with import team for re-export shpt. 

 To liaise with the permit department for all export permits application. 

 To liaise with the warehouse team for cargo acceptance, release, cargo sorting, packing or any storage request etc etc. 

 To liaise with external vendor for DG packing, crating job, fumigation, etc etc. 

 To liaise with export operation team to provide shipping instructions.

Min. 2 years working in Airfreight (Export Customer Service), forwarding industry

Diploma in Air Logistic/Supply Chain Management    

Experience Export Customer Service                

Able to under pressure                     

Able to work on weekend and holiday (if necessary)         

Knowledge of Microsoft Excel and Microsoft Words would be an advantage