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Introduction

Your aspirations are our priority.


Embark on a fulfilling career journey with DB Schenker GBS Bucharest today! As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development. 


At DB Schenker GBS Bucharest, your success is what matters to us.

Responsibilities

Responsibilities:


•    Data management for external and internal customers.

•    Shipment handling from an operational perspective.

•    Customer maintenance.

•    Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators); knows and applies the processes and procedures that need to be applied.

•    Manipulates and formats data to meet internal customer needs constantly.

•    Extracts data from existing databases and calculates KPIs based on business rules.

•    Documentation maintenance for existing processes, reflecting process changes or clarifications.

•    Effective collaboration with business partners, actively engaging and participating in business review meetings (SLAs and KPIs).

•    Preparing the analysis and intervention plans for addressing the deviation of business results from the KPIs (in case of deviations).

•    Flexibility in approaching and solving problems for improving the quality and the services provided.

•    Document handling in relation to export shipments.

•    Coordinate internal processes for export shipments

•    Create good relationships internally - also with Schenker colleagues in other countries.

•    Creates tickets in the ticketing platform to monitor the handled tickets and to bring efficiencies in calculating the performance indicator and volumes.


Qualifications

Qualifications:


•    2 years of experience in operations or a related role.

•    Experience with Microsoft Office Suite.

•    Basic knowledge in MS Office and Customer Relationship Management tools (Sales Cloud, Excel, Word, Outlook, Databases, etc.).

•    Fluent spoken and written English (academic qualification preferred).

•    Other foreign language – Fluent spoken and written (only if required by the country/business partner the sales reporting service is offered to).

•    Availability to travel for trainings, new scope transitions, and/or business reviews.

•    Good presentation skills.

•    Excellent time management and task organizing abilities.

•    Ability to work effectively in a customer/service-driven environment, both individually and as a team player.

•    Ability to handle multiple tasks at the same time.

•    Proactive attitude identifying possible issues and corresponding solutions, including implementation of the solutions.

•    Initiative spirit for continuous improvement of processes, quality, and efficiency.

•    Internal motivation, enthusiasm, attention to detail, focus on delivering results.

•    Basic knowledge in creating and handling multiple work tickets.

•    Excellent communication skills (written and verbal), for direct and/or virtual collaboration with team members or business partners.

•    Basic knowledge in the logistics field (transportation types, transit times, shipper vs consignee).

•    Basic knowledge of internal TMSs (MySchenkerLand, eSchenker, ProCarS, SBI).

About us

Your aspirations are our priority.


Embark on a fulfilling career journey with DB Schenker GBS Bucharest today! As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development. 


At DB Schenker GBS Bucharest, your success is what matters to us.

Disclaimer

Join us and discover what matters to you:


Attractive Compensation Package


•    Annual performance-based bonus

•    Meal tickets, Cultural vouchers

•    Rewards & Recognition Program, Referral and Relocation bonuses

•    Christmas and Easter bonuses

•    Recognition of colleague improvement ideas (Ideas4SGBS)


Health & Well-being:


•    Hybrid or remote work options (location-dependent)

•    Private medical subscription with family discounts (children, spouse/ life partner)

•    4 short days per year (Leave Office Very Early)

•    Birthday day off

•    Extra vacation days based on seniority

•    Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)

•    Volunteering opportunities within the organization 


Personal & Professional Development:


•    Mentoring program with access to Schenker Worldwide network

•    E-Learning platform for continuous learning

•    Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.