Passer
Introduction

Your aspirations are our priority.


Embark on a fulfilling career journey with DB Schenker GBS Bucharest today! 


As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development. 


At DB Schenker GBS Bucharest, your success is what matters to us.

Responsabilités

Responsibilities:


  • Data management for external and internal customers.
  • Shipment handling from an operational perspective.
  • Customer maintenance.
  • Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators); knows and applies the processes and procedures that need to be applied.
  • Manipulates and formats data to meet internal customer needs constantly.
  • Extracts data from existing databases and calculates KPIs based on business rules.
  • Documentation maintenance for existing processes, reflecting process changes or clarifications.
  • Effective collaboration with business partners, actively engaging and participating in business review meetings (SLAs and KPIs).
  • Preparing the analysis and intervention plans for addressing the deviation of business results from the KPIs (in case of deviations).
  • Flexibility in approaching and solving problems for improving the quality and the services provided.
  • Document handling in relation to export shipments.
  • Coordinate internal processes for export shipments
  • Create good relationships internally - also with Schenker colleagues in other countries.
  • Creates tickets in the ticketing platform to monitor the handled tickets and to bring efficiencies in calculating the performance indicator and volumes.
Compétences

Qualifications:


  • 2 years of experience in operations or a related role.
  • Experience with Microsoft Office Suite.
  • Basic knowledge in MS Office and Customer Relationship Management tools (Sales Cloud, Excel, Word, Outlook, Databases, etc.).
  • Fluent spoken and written English (academic qualification preferred).
  • Other foreign language – Fluent spoken and written (only if required by the country/business partner the sales reporting service is offered to).
  • Availability to travel for trainings, new scope transitions, and/or business reviews.
  • Good presentation skills.
  • Excellent time management and task organizing abilities.
  • Ability to work effectively in a customer/service-driven environment, both individually and as a team player.
  • Ability to handle multiple tasks at the same time.
  • Proactive attitude identifying possible issues and corresponding solutions, including implementation of the solutions.
  • Initiative spirit for continuous improvement of processes, quality, and efficiency.
  • Internal motivation, enthusiasm, attention to detail, focus on delivering results.
  • Basic knowledge in creating and handling multiple work tickets.
  • Excellent communication skills (written and verbal), for direct and/or virtual collaboration with team members or business partners.
  • Basic knowledge in the logistics field (transportation types, transit times, shipper vs consignee).
  • Basic knowledge of internal TMSs (MySchenkerLand, eSchenker, ProCarS, SBI).
Clause de non-responsabilité

Join us and discover what matters to you:


Attractive Compensation Package:

  • Annual performance-based bonus
  • Meal tickets, Cultural vouchers
  • Rewards & Recognition Program, Referral and Relocation bonuses
  • Christmas and Easter bonuses
  • Recognition of colleague improvement ideas (Ideas4SGBS)

 

Health & Well-being:

  • Hybrid or remote work options (location-dependent)
  • Private medical subscription with family discounts (children, spouse/ life partner)
  • 4 short days per year (Leave Office Very Early)
  • Birthday day off
  • Extra vacation days based on seniority
  • Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)
  • Volunteering opportunities within the organization

 

Personal & Professional Development:

  • Mentoring program with access to Schenker Worldwide network
  • E-Learning platform for continuous learning
  • Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.