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Introduction
Railways for the world of tomorrow​.
Responsibilities

Railways for the world of tomorrow!


DB Engineering & Consulting (DB E&C) is a part of the DB group, a world leading global railway company with an extensive organization in Germany and projects around the world. Our company offers technically sophisticated and customized infrastructure, mobility and transport solutions. With our sus-tainable concepts, gained from our experience in project work for decades, we ensure the future suc-cess of economic regions, make important contributions to the protection of the environment and help shape the world of the future. We represent 180 years of rail experience and our infrastructure pro-jects connect continents. We set the standard for transportation and modern mobility.


We are seeking a Customer Relationship Management Expert as part of our DB Engineering & Consulting GmbH Branch Office. The job opening is located in Makkah, Jeddah, Kingdom of Saudi Arabia, and offers exciting challenges and potential for career growth.




Responsibilities:

  • A confident and articulate communicator, proactive with excellent problem-solving skills, adapt-able and diplomatic, to provide advice, direction, management, and support for all matters relat-ed to Public Relations and Marketing. 
  • Plays a crucial role in shaping and maintaining the public image of CLIENT in the context of Makkah Bus.  
  • Responsible for creating and managing communication strategies to ensure a positive reputation and build strong relationships with the public, media, social media and Public & Private stakeholders.  
  • Lead in (i) Strategic PR planning, (ii) Media Relations, (iii) Reputation Management, (iv) Content creation and messaging, (v) Event coordination, (vi) Stakeholder engagement, (vii) social media and digital PR, (viii) Internal communication, (ix) Crisis communication, (x) Measurement and reporting.


Qualifications
Qualifications:

  • Bachelor’s degree holder, Qualified or equivalent
  • Total minimum of 14 years plus experience includes 5 years relevant experience as Customer Relationship Management Experts. 
  • Preferably with regional and international expertise, specifically 7 years’ experience in the Mid-dle East.
  • Experience in communication and collaboration among various Ministry, Government Agencies, Public & Private Stakeholders in the Middle East.
  • Confident and articulate communicator, proactive with excellent problem-solving   skills, adapt-able and diplomatic, to provide advice, direction, management, and support for all matters relat-ed to Public Relations and Marketing
  • Preferably proficiency in Arabic language, speaking, writing & reading. Plus, English language skills both spoken and written. 
  • Strong experience in Social Media content creation, publishing, advertising and distribution. 
  • Preference given to Muslim applicants due to the location of the bus operation. 
  • Full Computer Literacy. Working knowledge in Marketing Tool Software. 
  • Excellent communication skills are essential to success in this role.
  • Driving license required to drive to site or to technical meetings with the client representative. 



Benefits

Attractive employment conditions​
We offer you attractive working conditions and a competitive compensation package based on country conditions.​
Intercultural teams​
With more than 5,000 employees from over 80 countries across all engineering disciplines worldwide, we are shaping railways for the world of tomorrow. A strong team spirit, intercultural mindset and engagement are essential parts of our success.
International career opportunities​
We offer attractive career opportunities - worldwide. With a work environment that encourages growth and creativity, you will work on complex and innovative projects in international teams on all continents and bring markets and people together.
Mobilization & relocation support​
To ensure a smooth and successful start for your international employment, we assist you with relocation and immigration.
Professional onboarding and development​
We invest in the development of our employees. To ensure the best start for you, we provide a global onboarding program and intercultural training and support you in preparing for the next career step.​
Work safety​
Our international security support ensures safe working conditions worldwide and provides you with relevant information for a safe living around the globe.​
Apply
Disclaimer
In case you match the profile and are interested in a complex task within the transport sector, we are looking forward to receiving your application.

Please state your earliest possible availability as well as your salary expectations.

Please note that your application will be saved and used in electronic form as a part of the application process for this position.

Thank you for considering DB Engineering & Consulting as prospective employer!